Contact Us
Have a question about one of our reviews, spotted something that needs updating, or want to share your experience with a sweepstakes casino? The Social Casino team is here to help. Use the details below to get in touch — we read every message.
Reach Us by Email
The quickest way to contact us is by email. Whether your query is about a specific platform we've covered, a welcome offer that looks different from what we've listed, or anything else on the site, write to us at [email protected]. We aim to reply within 48 hours on business days.
What We Can Help With
- Review accuracy — If a welcome offer, redemption threshold or eligible-state list has changed since we last verified it, let us know and we'll investigate.
- Reader experiences — First-hand accounts of a platform's redemption process, customer support or game selection help us keep our assessments grounded in real use.
- Site corrections — Spotted a broken link, a formatting issue or copy that reads incorrectly? We welcome the heads-up.
- General questions — Not sure how the sweepstakes model works, or unsure whether a particular platform is available in your state? We'll do our best to point you in the right direction.
- Partnership and editorial enquiries — Legitimate business correspondence is welcome. Note that commercial relationships do not influence our editorial ratings or rankings.
A Note on Individual Platform Support
Social Casino is an independent comparison site. We research, review and rank sweepstakes casino platforms — we are not affiliated with any of them operationally. If you have an account issue, a redemption problem or a dispute with a specific platform, the fastest resolution will come from contacting that platform's own customer support team directly. We are not able to intervene in account matters or access any operator's systems on your behalf.
Responsible Play Concerns
If you or someone you know is finding it difficult to keep gaming in check, please visit our responsible gambling resources page. It lists free, confidential support services available in the US. We take these concerns seriously and encourage anyone who needs help to reach out to the appropriate organisations without delay.
Editorial Independence
Our rankings are based on researched criteria — game libraries, redemption conditions, welcome offers, platform reliability and legal standing. Operators do not purchase their position on this site, and reader feedback that highlights inaccuracies will always be investigated. For more on how we work, see our about us page or review our terms and conditions.
Response Times
| Type of enquiry | Expected response |
|---|---|
| Review accuracy or data correction | Within 48 hours (business days) |
| General question about sweepstakes casinos | Within 48 hours (business days) |
| Editorial or partnership enquiry | Within 3–5 business days |
| Site technical issue | Acknowledged within 24 hours |
We do our best to respond to every message, but we are unable to guarantee replies to correspondence that is abusive, off-topic or relates solely to individual operator account disputes.
Staying Up to Date
Sweepstakes casino availability, welcome offers and redemption rules change frequently. If something on our site looks out of date, emailing us is the most direct way to flag it. We fact-check our listings regularly, and reader tips are one of the most reliable ways we learn about changes quickly. You can always check the update date shown at the top of any page to see when it was last reviewed.